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RTI Internet adopts this Open Internet Policy to promote the Internet as an open platform enabling customer choice, freedom of expression, end-user control, competition, and the freedom to innovate without permission.

No Unreasonable Discrimination: RTI Internet does not unreasonably discriminate in transmitting lawful network traffic over a customer's broadband Internet access service, subject to reasonable network management. Reasonable network management practices are set out below.

RTI Internet does not:

     •     Discriminate among specific uses, or class of uses, of its network

     •     Impair, degrade or delay VoIP applications or services that compete with its voice services or those of its affiliates

     •     Impair, degrade, delay or otherwise inhibit access by customers to lawful content, applications, services or non-harmful devices.

     •     Impair free expression by actions such as slowing traffic from particular websites or blogs.

     •    Demand pay-for-priority or similar arrangements that directly or indirectly favor some traffic over other traffic

     •     Prioritize its own application, services or devices or those of its affiliates

No Blocking: RTI Internet does not block lawful content, applications, services, or non-harmful devices, subject to reasonable network management. Network management practices are set forth below.

General: RTI Internet manages its network to provide the best service possible to its customers. RTI Internet cannot guarantee that it can prevent spam, viruses, security attacks, network congestion and other actions which can affect service, but does use various filters, monitoring efforts and other measures to minimize the effects of spam, viruses, security attacks, network congestion and other actions which can affect the service provided to customers.

Congestion: RTI Internet has not experienced substantial problems with congestion. However, it may be possible that there are congestion events that may occur in the future, particularly as it may be related to the service capacity from third parties used by RTI Internet to provide the customer with access to the world. Such service capacity is outside the control of RTI Internet.

Where feasible, RTI Internet will address congestion issues through improvements to its network or the capacity purchased from other providers needed to connect to the outside world. Such processes take time to implement and may not be feasible in all situations. Therefore, RTI Internet reserves the right to monitor and identify which customer accounts are using the greatest amount of bandwidth during periods of heavy congestion and to work to provide solutions to address those issues. If a preferred solution cannot be worked out with the customer or customers, RTI Internet reserves the right to manage the Internet traffic of high volume customers during periods of significant congestion. This means that the affected customers will still be able to access the Internet and engage in activities that they desire, but during certain periods of time they may experience conditions such as longer times to download or upload files, slower access and slower movements during online game playing. It is expected that any periods of traffic management due to congestion will be brief and infrequent.

Use of Network: In no case will RTI Internet discriminate among customers on the basis of the type of content, applications, services or devices which the customer uses.

Applications: Customers may use any lawful and commercially available application which they desire. RTI Internet does not normally monitor the contents of the traffic or applications of the customers and undertakes no obligation to monitor or investigate the lawfulness of any specific application used by a customer.

RTI Internet will only take steps regarding an application-specific behavior by a customer if there is a reasonable belief that the application will cause harm to RTI Internet's network or is unlawful, including, but not limited to, violating intellectual property rights.

Devices: A customer may use any lawful, compatible type-accepted and commercially available device which they desire on the network provided by RTI Internet, as long as such device does not harm the network and is not unlawful.

Security: RTI Internet undertakes no obligation to monitor or protect customer traffic from spam, viruses, denial of service attacks or other malicious, unlawful or unwarranted activities. RTI Internet does not guarantee that it can protect customers from any or all security breaches. The customer is using this service at its own risk. Customers are cautioned to purchase their own spam filtering and antivirus software from commercial vendors to meet their needs. However, a customer that is subject to spam, virus, denial of service attack or similar malicious, unlawful or unwarranted activities is urged to contact RTI Internet as soon as possible. RTI Internet will work with the customer on how the customer can take appropriate and economically reasonable efforts to address the matter.

Other Matters: Other terms and conditions for use are found in RTI Internet's Service Agreement at RTI Internet Service Agreement Page.

The pricing and levels for the service provided by RTI Internet can be found at RTI Internet Pricing. The service provided is a DSL type of service consisting of fiber optic and copper digital facilities. Expected access speeds in the DSL portions of the network range from 256k to 2 mg, depending on the actual lengths of the respective fiber trunks and copper lines.

Actual access speeds and delay times or latency are impacted by the length, capacity and congestion of transport facilities purchased by RTI Internet from third party providers. RTI Internet cannot guarantee that it will be able to obtain capacity from these third party providers at commercially reasonable prices if and when additional third party capacity is needed to reach Internet nodes.

RTI Internet's ability to deliver the speeds set forth above may be affected by significant use of specialized services such as Internet-based video services. This is a growing area and its effect on RTI Internet's ability to provide service at the speeds listed above are unknown at this time.

As a general statement, RTI Internet does not usually entail inspection of network traffic. RTI Internet does retain and store certain traffic information for time periods required by federal and state law, including, but not limited to, the identity of the customer using a particular IP address during a specific period of time. RTI Internet does assist law enforcement and provides traffic information that it may have available to it when requested pursuant to the Communications Assistance for Law Enforcement Act, the Foreign Intelligence Surveillance Act and other applicable national and state security and criminal statutes.

RTI INTERNET DOES NOT COLLECT, STORE OR USE TRAFFIC INFORMATION TO PROFILE ITS CUSTOMERS IN ORDER TO SELL ADDITIONAL SERVICES TO THEM OR FOR NON-NETWORK MANAGEMENT PURPOSES.

If a customer has complaints about the service, they are urged to contact Roome Telecommunications Inc at 541 369-2211 or 705 W Second St, Halsey OR 97348. A customer always has the right to file a complaint with the Federal Communications Commission at www.fcc.gov.

In the event of any conflict between material found on other links on RTI Internet's web site and this Open Internet Policy, the more specific terms at the other links shall control.

RTI Internet may modify this Policy and other policies it has linked for the customer from time to time at its discretion. Notice of such changes will be posted on this web site. However, individual notice to customers, content providers, application providers, service providers or device providers by any means whatsoever shall not be provided unless specifically required to by federal or state law. Notice of changes will be provided in advance normally upon a thirty day basis. However, RTI Internet reserves the right to use a shorter notice period when circumstances so warrant.