Products

Webmail

Search

Help

Contact

Caller ID
Caller ID solves the mystery of who's calling.  You can see who's calling before you answer the phone.  Caller ID displays the calling number (and name where available) on a special display unit attached to your phone.  You can avoid interruptions, answer an important call or ignore unwanted calls.  You are in control of the calls you want to answer.
 - Increases security, and helps avoid solicitation calls
 - Save phone numbers of callers even when you are out

Caller ID Blocking
Caller ID Blocking allows you to prevent your phone number from being made available to the party you are calling for the duration of one call.  To do this you dial a special code prior to making the call.  To use press *67 and dial the number you're calling as usual.  If you have requested Per-Line Blocking, you do not need to dial a code to block your number each time.  Your number will always appear as "Private."  To override Per-Line Blocking (allowing your number to be displayed) on an individual call, dial *82 before placing the call.
 - Keeps your phone number private

Call Waiting
Call Waiting informs you with a burst of tone during a phone conversation that another call is waiting to be answered.  You can answer the call either by depressing the switchhook or by hanging up and being rung back.
 - Callers will rarely get a busy signal
 - Provides many of the advantages of an additional line at a fraction of the cost.
 - Important calls will not be missed
 - Relieves household tension associated with high telephone use

Cancel Call Waiting
Cancel Call Waiting allows you to disable Call Waiting for the duration of one call.  Dial *70, wait for a beep, then dial the desired telephone number.  A caller will get a busy signal or be transferred to your voice mail.

Call Forwarding
Call Forwarding allows you to dial a special code to have your calls redirected from your phone number to another phone.  Press 72#, then listen for three beeps and a study dial tone.  Dial the telephone number to which calls will be forwarded.  Press # and wait for ringing and answer.
 - Eliminates missed calls
 - Calls can follow you wherever you go
 - Eliminates waiting at home for important calls
 - Forward calls to a relative and no one will know when your house is empty

Call Forwarding Busy Line
Call Forwarding Busy Line allows you to dial a special code to have calls redirected from your phone number to another phone number when someone tries to call you and your line is busy.  To "turn on" this service press *90, wait for steady tone and dial the number where you want your calls forwarded.  Press *91 to "turn off" this service.

Call Forwarding Don't Answer
Call Forwarding Don't Answer redirects your calls to another phone number if you do not answer your phone within a pre-specified number of rings.  The number of rings is determined by you and set by your telephone company.  To "turn on" this service press *92, wait for a steady tone, then dial the number where you want your calls forwarded.  Press *93 to "turn off" this service.

Three-Way Calling
Three-Way Calling allows you to add a third party to an existing phone conversation.  You can do this by flashing the switchhook to place the original call on hold, dialing the third party, and flashing the switchhook again to create a three-way call.
 - Saves time
 - Reduces callbacks when trying to confirm plans and schedules

Speed Calling
Speed Calling allows you to call selected phone numbers by dialing a one or two digit code.  There are two types of Speed Calling: One-Digit (8-Code) Speed Calling allows you to create a list of up to eight frequently dialed numbers which you can call by dialing a one-digit code.  The one-digit code can be any number from 2 through 9.  Two-Digit (30-Code) Speed Calling allows you to create a list of up to thirty frequently dialed numbers which you can call by dialing a two-digit code.  The
two-digit code can be any number form 20 through 49.  Press 74# for 1-Digit Speed Calling or 75# for 2-Digit Speed Calling.  Listen for three beeps and a study tone.  Enter Speed Calling code (2-9 or 20-49).  Enter desired telephone number, press #, then listen for three beeps.  To use Speed Calling press the desired Speed Calling code then press #.
 - Eliminates the need to remember phone numbers
 - Saves time when dialing numbers, especially long distance numbers
 - Ensures fast, accurate dialing of emergency numbers, especially by children

Do Not Disturb
Do Not Disturb allows you to prevent calls from ringing at your phone by diverting them to a tone or recorded announcement.  You may give selected callers a Personal Identification Number (PIN) that will allow them to override Do Not Disturb in order to reach you.  To activate Do Not Disturb press *78.  To cancel Do Not Disturb press *79.  To set or change your PIN press #87, (or *10), then listen for three beeps and a study tone.  Enter PIN (4 digits) and press #.
 - Allows you to relax without being interrupted by the telephone
 - You can still receive important calls if you give special people your PIN code

Repeat Dialing
Repeat Dialing allows you to dial an access code to have you phone continuously attempt to redial a busy number that you tried to call.  When the line is free, you will be alerted with a special ring, and a call will automatically be made.  You can also use Repeat Dialing to redial the last number you called.  To use Repeat Dialing press *66.  To cancel Repeat Dialing press *86.
 - Saves time and effort
 - Eliminates the need to look up or remember the phone number and redialing

Personal Ringing
Personal Ringing allows your phone line to have up to three phone numbers, each having its own unique ringing pattern.  You can determine for whom a call is intended by the sound of the ringing pattern.  If you also have Call Waiting, each phone number will have a unique Call Waiting tone.
 - Determine whether a call is intended for a parent or child
 - Determine whether it is a business or personal call

Warm Line
Warm Line allows a predetermined phone number to be automatically dialed if you take your phone off the hook and do not dial any digits within a certain period of time.  Homes with small children or handicapped persons can use Warm Line to connect them quickly and automatically to an emergency number or relative in a crisis situation.
 - Added security
 - Eliminates the need to remember important phone numbers

Call Return
Call Return allows you to dial a code and have a call automatically returned to the last party who called or attempted to call you.  Press *69 and listen to the announcement that will tell you the phone number of the party who last called you.  To return the call press 1.  To cancel Call Return press *89.
 - No more rushing to the phone only to find the person has hung up
 - Makes it easy to return calls quickly 

Call Trace
Call Trace allows you to automatically initiate a trace of the last incoming obscene, threatening or harassing call.  After receiving such a call, you simply dial a special code to have the calling party's phone number printed at the telephone company.  Press *57 and listen for tone or announcement.  After requesting a Call Trace, you should call RTI at: 541-369-2211 if you want the call to be investigated further.  Please call before the end of the next business day.  Information will only be released to law enforcement agencies.
 - Helps put and end to harassing and offending callers

Priority Ringing
Priority Ringing allows you to program your telephone line to ring with a special ringing pattern whenever you are called by a select list of phone numbers.  Your phone will ring with a normal ringing pattern for all other calling numbers.  If you also have Call Waiting, you will hear a distinctive Call Waiting tone whenever someone on your list calls you while you are on the phone.  To use Priority Ringing press *61 and follow the voice instructions which will guide you through the steps to turn Priority Ringing on or off.
 - Identify special and important calls instantly
 - Helps you determine who is calling without having to look at the Caller-ID box

Call Screening
Call Screening allows you to create a list of specific phone numbers from which you do not wish to receive calls.  Calls from phone numbers on your list are intercepted and sent to an announcement that informs the caller that you are not receiving calls at that time.  After receiving an offending call you can dial a special code to add the caller's number to your Call Screening List, even if you do not know the calling party's phone number.  To use Call Screening press *60 follow the voice instructions.
 - Allows you to block calls from people with whom you do not wish to speak

Code Restriction
Code Restriction prevents calls to 900 and 976 numbers and can save money by restricting access to local calls.  You can also block calls to international numbers.

Voice Mail
Voice Mail allows your calls to be redirected to a voice mail system when you are away from home, are unable to answer the phone, or when the line is busy.  It provides a message waiting indication (stutter dial tone) as a reminder that you have voice messages waiting to be retrieved.  You can dial into the voice mail system using an ordinary tone dial telephone to retrieve or redirect your messages.
 - Ensures that calls will always be answered
 - Voice messages can be retrieved from anywhere using a tone dial phone
 - Provides the same benefits as an expensive digital answering machine

Wake-Up Service
Wake-Up Service allows you to program your telephone to make a call to you at a predetermined time and make an appropriate announcement that this is your wake-up/reminder call.
 - Can be used as a backup to an alarm clock
 - Will remind you of scheduled appointments

Call Transfer
Call Transfer allows you to transfer an established call to another person.  Calls may be transferred to other parties both inside and outside your home or business.  You may transfer a call by flashing the switchhook and dialing the number to which the call is to be transferred.  When you hang up, the call will be transferred.
 - Improves a business' professional image
 - Can help simplify call traffic